Remote Login does not work

All editions of Net Control 2 above 12.10 support a new remote login engine for Windows 10 and higher, which does not require adjustment of Windows policies.

The information below is provided for Net Control 2 products versions 8.xx – 12.05 or when used in Windows 8.1 and below.

The “Do not display last user name” policy should be enabled, otherwise Net Control 2 service will not be able to login the user to the system.

To enable this policy you can use any of the provided methods:

1. Active Directory

open Group Policy Editor (Start -> Administrative Tools -> Group Policy Management);
create new group policy or edit existing one;
at left pane open and select the following tree: Computer Configuration -> Policies -> Windows Settings -> Security Settings -> Local Policies -> Security Options
at right pane find the following parameter: Interactive Logon: Do not display last user name policy;
double click to edit it;
enable it and click OK.


2. Local Policies
if a computer is not part of Active Directory, you can enable “Do not display last user name” policy on this computer as follows:

  • open Local Policy Editor (press Win+R key combination to open Run dialog window; enter the following command:
    gpedit.msc
    and press Enter
  • at left pane open and select the following tree: Computer Configuration -> WIndows Settings -> Security Settings -> Policies -> Windows Settings -> Security Settings -> Local Policies -> Security Options
  • at right pane find the following parameter: Interactive Logon: Do not display last user name policy;
  • double click to edit it;
  • enable it and click OK.



3. Registry Editor.

Alternatively you can change the option of system Registry. This operation should be made on every client computer.

  • Click Start button and type in Search programs box or press Win+R key combination and enter:
    Regedit.exe
  • At left pane navigate to the following sub-key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  • At right pane find the parameter DontDisplayLastUsername, double click it and change its value to 1
  • Click OK.
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