(EN) The Knowledge Base
Broadcast Desktop
- Broadcast Desktop does not work (versions 10 – 22.1)
- Broadcast Desktop issues (versions 22.5 and higher)
- What ports do I need to open in my firewall in order to use Net Control 2?
- Waiting for Screenshot message on a thumbnail instead of a screenshot
- Net Control ² Professional: How to move the connection server configuration to another computer?
- Net Control ² Classroom: How to upgrade from Net Control 2 Classroom versions 10-12 to the version 20-23
- Net Control ² Classroom: How to move the workspace (groups and computers) from one teacher computer to another
- Setting up the Net Control 2 Client and Teacher settings remotely with Active Directory Administrative Templates.
- How to use Net Control 2 Classroom, SmallClass or PRO in Terminal Server environment (on Remote Desktop Server) over RDP connection.
- Can Net Control 2 software be used for controlling remote computers over Internet?
- Can we control the same student computer from several teacher computers at a time?
- Date and Time macro commands do not work
- How can I change the default image, displayed when a student computer is locked?
- Remote Wake-up command of Shutdown Manager does not work.
- List of default hot keys of the teacher consoleMain window:
- Remote Login does not work
- Where can I find a full list of features, available in Net Control 2 products?
- Are the licenses permanent or a subscription?
- Can I get an evaluation license for testing on more than four teacher and 50 student computers?
- Do you accept Purchase Orders?
- Do you offer additional discounts for educational and non-profit organizations?
- Do you provide free upgrades for the purchased license?
- Do you support special licensing conditions or custom licenses?
- How we can transfer our license to a new computer?
- The registration key does not work (“There is something wrong with your registration name or key” message)
- We purchased additional licenses and received a new registration key. How to re-register the software with the new key?
- “Floating point division by zero” error appears on student computers at startup or when a full-screen message, poll or quiz is displaying
- Does Net Control 2 software require a domain, Windows Server or Active Directory services?
- How to remove NC2 Common Files folder from Desktop of client computers
- I’ve downloaded the software from a third party web-site (or using a torrent). The software works unstable. Why?
- What languages of the user interface are supported by the software?
- How can I hide icon of Net Control 2 Client in the system tray?
- How can I restrict users from being able to stop Net Control 2 student module?
- How to hide the popup toolbar that appears in the top right hand corner of the screen on student computers?
- I forgot/lost a password for Net Control 2 software (Administrator, Control, Group ID etc.). How can I reset it?
- Net Control 2 Professional: how to limit access to a group for particular teachers?