1. For Internet Explorer when the software does not block specified web-sites, possible, you need to enable third party extensions in Internet Explorer's settings on each user computer:
In Internet Explorer:
- click Tools -> Internet Options menu command; then click "Advanced" tab. In the list of policies, under "Browsing" category, find and enable (check) "Enable third-party browser extensions" item. Restart the browser.
2. If the problem still persists, please try to re-install Internet Control Engine. This procedure may be made remotely:
in Net Control 2 Administrator Console:
- select user computers;
- click menu command N -> Options -> Remote Computer Options;
- on Components tab, select "Install as Internet Explorer Plugin" action;
- click OK.
changes will be applied after restart of Internet browser on user computers.
3. If Internet restrictions should be applied to other browsers (not Internet Explorer and Firefox), which are not based on Internet Explorer engine: Opera, Google Chrome, Safari etc., you need to enable Protocol Layer Mode for Net Control 2's Internet Control Engine: http://kb.netcontrol2.com/entry/46/