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Showing: 1-15 of 15
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How to switch between Standard Edition and Professional Edition connection modes.
You can switch between Standard and Professional Edition connection modes only if Net Control 2 Professional Edition product is installed on client...
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Remote computer is not connected. Check No. 3.
Firewall.
Verify:
Please verify that all necessary Net Control 2 modules were successfully registered in Microsoft Firewall:
for Windows XP, click Start...
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Remote computer is not connected. Check No. 1.
Installation.
Verify:
1. Verify that User module of Net Control 2 (Net Control 2 Server) was properly installed on USER computer:
Net Control 2 icon should be...
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Scanning network for available connections, Administrator module cannot find computers.
1. Please verify that the Client Module of the software is installed on all computers, which will be controlled.
Particularly, Net Control 2 icon...
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Connection problems after restart of User computer.
Symptom:
User computers were successfully found, added to the list, connected and controlled before restart of User computers. After restart, the...
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Remote Desktop feature failed with error message on user side "ERR: Video Hook Driver is not properly installed"
This error message may appear in several cases:
1. User Computer was not restarted after installation.
Solution: restart computer after...
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The software works unstable. It terminates execution of Administrator module without prompts or notifications
Net Control 2 has several levels of piracy of protection. Particularly, if the software find a license violation in the process of execution of...
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Send Ctrl+Alt+Del command of Remote Desktop Viewer does not work in Windows Vista/7
In order to allow "virtual" pressing Ctrl+Alt+Delete key combination remotely, Windows Vista/2008/7 require setting up special policy in...
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Remote computer is not connected. Check No. 2. Error code (10060, 10061, 1100x, 10038)
Move a mouse cursor over problem connection, after 1-2 seconds Net Control 2 will display some tooltip. Among other information this tooltip will...
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Remote computer is not connected. Check No. 4. Use host name for addressing client computers.
Net Control 2 by default will try to recognize addressing mode of your network automatically when it scans the network for new connections. For...
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Can the software be used in wireless networks?
Yes.
If you have large wireless network, which consists in several VLANs (segments), we recommend to enable the WiFi/MutliVLAN mode. For...
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How to use the software in networks, which consists of multiple VLANs.
If the network consists of multiple VLANs (segments, subnetworks), the network hardware may block information sent from the Administrator module in...
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Waiting for Screenshot instead of client computer's thumbnail
Please try to apply any command to any client computer.
1. If the command is NOT executed on the client computer. Please check whether this...
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Broadcast Desktop does not work (version 9.11 and above).
This article was written for Net Control 2 version 9.11 and higher. For Broadcast Desktop-related issues in previous versions please refer to the :...
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Installation with NetDeploy tool
Remote installation of Net Control 2 software with built-in NetDeploy tool is possible only if:
1. Administrative Share ("ADMIN$")...
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